Refund and Cancellation Policy

Last Updated: [05 March 2026]

Thank you for choosing Eigi Dukan. This Refund and Cancellation Policy explains how refunds and cancellations are handled for our services.

1. Subscription Payments

Eigi Dukan offers subscription-based software services for inventory management. By purchasing a subscription, you agree to the pricing and billing terms associated with your selected plan.

2. Refund Policy

Due to the digital nature of our software services, payments made for subscriptions are generally non-refundable. Once a subscription is activated, we do not typically provide refunds for the remaining subscription period.

However, refunds may be considered in exceptional circumstances, such as technical issues that prevent the service from functioning properly and cannot be resolved within a reasonable time.

3. Free Trial or Demo

If a free trial or demo is available, users are encouraged to evaluate the service before purchasing a paid subscription.

4. Cancellation Policy

Users may cancel their subscription at any time from subscription page inside the software after login. After cancellation, the subscription will remain active until the end of the current billing period. No further charges will be applied after cancellation.

5. Processing Time

If a refund is approved, it may take several business days for the amount to be processed and reflected in the original payment method.

6. Contact for Refund Requests

If you believe you are eligible for a refund or have questions regarding this policy, please contact us through our website contact page.