Privacy Policy

Last Updated: [21 March 2026]

At Eigi Dukan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and software.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal information such as name, email address, and contact details
  • Business information such as shop name and product data
  • Usage data such as login activity and interactions with the software

2. How We Use Your Information

The information we collect may be used to:

  • Provide and improve our inventory management services
  • Manage user accounts and provide customer support
  • Send important updates about the service
  • Ensure the security and proper functioning of the platform

3. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no internet-based service can be completely secure, and we encourage users to protect their login credentials.

4. Third-Party Services

Our website or software may use trusted third-party services such as payment gateways, analytics tools, or cloud hosting providers. These services may collect information according to their own privacy policies.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is only used to operate and improve our services.

6. Cookies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

7. User Rights

Users may request access, correction, or deletion of their personal information by contacting us.

8. Account Deletion

We respect your right to control your personal data. This section explains how account deletion works in our application/software.

(i) Requesting Account Deletion

You can request to delete your account at any time from within the app/software Setting section. Once you confirm the deletion request, your account will be scheduled for deletion.

(ii) 10-Days Grace Period (Recovery Window)

After you request account deletion, your account will not be permanently deleted immediately.

  • Your account enters a 10-days grace period
  • During this time, your data is temporarily retained but inactive
  • You can restore your account at any time within these 10 days by simply logging back in

(iii) Account Restoration

If you log in again within the 10-days period:

  • Your account can be restored by clicking on the restore button
  • All your data (such as shop details, products, invoices, etc.) will be fully recovered
  • You can continue using the app/software as before

(iv) Permanent Deletion

If you do not log in and click restore button within the 10-days grace period:

  • Your account and all associated data will be permanently deleted
  • This action is irreversible
  • You will no longer be able to recover your account or any related data

(v) Important Notes

  • The 10-days recovery period is provided as a safety feature to prevent accidental deletion
  • After permanent deletion, we do not retain any recoverable copy of your data

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us on our email support@eigidkan.com